Q1. What payment methods are accepted?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
Q2. What are the available delivery terms?
Delivery is available via major international carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
Q3. What is the standard delivery time?
Generally, it takes about one week if goods are in stock. For non-stock items, it ranges from 15-30 days depending on the order quantity.
Q4. Is there a warranty period for the products?
We provide a 1-year warranty. However, wearing parts like drill bits and screwdrivers are excluded from this warranty.
Q5. How is international shipping handled for different regions?
For customers with import experience, we ship via international express (FEDEX, DHL, UPS). For those without experience, we can manage customs and taxes for direct door-to-door delivery in certain regions.
Q6. Are there specific tax-free shipping options for the United States?
For shipments to the United States valued under 600 dollars, there are typically no tax fees applied.