Q1. Can I have a sample order?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the lead time for production?
A: 3-5 days for sample preparation; lead times for mass production will be confirmed based on order volume.
Q3. Do you accept customized orders?
A: Yes, we have a complete design department and CNC machinery to provide high-precision customized services.
Q4. How do you ship the goods?
A: We ship via DHL, UPS, FedEx, or TNT. Typical arrival time is 3-5 days. Professional shipping services are available for customs clearance.
Q5. Do you offer a guarantee for the products?
A: Yes, we offer a 3-year warranty on our products.
Q6. Is it possible to print my logo on the product?
A: Yes, please inform us formally before we begin production so we can accommodate your branding requirements.
Sete Orthopedic Implants
