Frequently Asked Questions
How can I obtain a product sample?
Before the first formal order, please cover the sample cost and express fee. We will refund the sample cost to you upon the placement of your first official order.
What is the estimated lead time for samples?
For existing items, the sample preparation time is typically within 3 days.
Do you offer branding and OEM services?
Yes, we can print your logo on both the products and the packaging, provided the minimum order quantity (MOQ) requirements are met.
Can the product color be customized to our requirements?
Yes, the color of our products can be customized if your order meets our specific MOQ.
How is the quality of the orthopedic instruments guaranteed?
We maintain strict quality control through rigorous detection during production and comprehensive sampling inspections before shipment to ensure intact packaging and performance.
What certifications do these medical instruments hold?
Our orthopedic instrument sets are fully certified with CE and ISO13485 standards, ensuring they meet international medical safety requirements.