Frequently Asked Questions
Are you a trading company or manufacturer?
We are a specialized medical instrument manufacturer.
What payment methods do you accept?
We accept T/T, Western Union, and Paypal for your convenience.
What is the typical delivery time for orders?
We maintain a large inventory and can typically ship orders within 1 week if the items are in stock.
Which shipping methods do you use?
Orders are shipped globally via reliable carriers such as DHL, UPS, FEDEX, and TNT.
Do you provide product samples?
Yes, we offer free samples; customers are only responsible for the associated freight costs.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty on our orthopedic products to ensure long-term reliability.