Frequently Asked Questions
How to place an order?
You may order online or contact our service team via email or professional messaging platforms for assistance.
How can I obtain pricing information?
Please contact our sales team directly for a formal quotation based on your requirements.
What are your standard working hours?
Our general office hours are Monday to Friday, 8:00-17:00. However, our sales team is available to assist you 24/7.
Is it possible to customize products with a logo?
Yes, we provide laser marking services for logos. Please contact us for specific details regarding customization.
What is the typical delivery timeframe?
For ready-to-ship products, delivery typically occurs within 1 business day after payment. For items requiring production, the lead time is normally between 5 to 30 business days.
What are the accepted payment methods?
We accept payments via TT (Telegraphic Transfer), B/L, and other standard professional payment terms.
Sete Orthopedic Implants
