What is your accepted payment method?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance services.
What are the available delivery terms?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long is the delivery time?
Generally, it takes about one week if the goods are in stock. If not in stock, delivery typically takes 15-30 days depending on the order quantity.
Does the product come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded from this warranty.
Do you handle customs clearance for international orders?
We offer different solutions based on your experience. For those without import experience, we can handle customs and taxes for direct door-to-door delivery. For experienced importers, we ship via standard international express.
What are the shipping conditions for North American regions?
We can ship directly; for example, orders to the United States under 600 dollars typically do not incur additional taxes.