Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for sample preparing. Lead time for mass production needs to be confirmed based on requirements.
Can you accept customized orders?
Yes, we have a complete design and drawing department and CNC machines to provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship via DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Professional shipping services are available to meet customs requirements.
Is it OK to print my logo?
Yes. Please inform us formally before our production begins.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products.
Sete Orthopedic Implants
